You can place an order in our online store at any time of the day. Processing of orders by the manager of the online store - on weekdays from 10-00 to 17-00. When processing the order, the manager will contact you at the phone number specified when placing the order. If you have accumulated bonuses at the specified number, the manager will notify you when clarifying the details of the order.
Orders are accepted by phone every day from Monday to Friday from 10.00 to 17.00. Delivery of orders across Kiev, and also sending across Ukraine is carried out from Monday till Friday inclusive.
Delivery across Kiev
The minimum amount for free delivery in Kiev - 1000 hryvnia.
When buying for more than 1000 UAH, courier delivery of goods is free, but if the amount of the order is less than 1000 UAH, the cost of delivery in Kiev is 100 UAH.
Delivery time is discussed with the manager.
Delivery across Kiev is carried out by the courier of our online store from 12.00 till 17.00.
The courier will be sure to call you half an hour before delivery!
Delivery in Ukraine and the suburbs of Kiev
Our online store delivers goods throughout Ukraine. Delivery is possible in the following ways:
postpaid logistics service "Nova Poshta". Nova Poshta has branches in 630 settlements of Ukraine. Find out if there is a representative office in your city. Delivery takes place within 2-3 days from the moment of ordering, payment - upon receipt of your order in the office of Nova Poshta. Delivery cost - payment for Nova Poshta services for money transfer, is 2% of the order amount + on average UAH 15-20. The final cost of Nova Poshta services is subject to clarification when sending the order. This is the most convenient way of delivery in Ukraine! The advantage is the speed of delivery, ease of payment, and you can track the location of your order by declaration number. You will receive the declaration number by sms immediately after sending your order by the transport company.
Delivery is possible by transport companies justin, Ukrposhta, (at your choice) subject to 100% prepayment or postpayment, delivery time 2-3 days. When placing an order for delivery outside of Kiev, you must specify your full details - name, postal address, postcode and contact phone number, type of payment. The term of free storage of cargo by delivery services is 4-5 days. In 5 days the commission for storage of the goods is charged.
Options for payment for the goods
When placing an order in the online store, you can put only one payment option - cash courier. At the same time, we accept other forms of payment. Indicate the desired method of payment in the comments to the order or tell about it by phone to the manager of the online store when he calls you back to confirm the order. We accept the following payment options:
Cash courier - (Kyiv and Kyiv region)
Cash on delivery - in case of delivery of goods by courier services Nova Poshta, justin, Ukrposhta.
Cashless payment (bank transfer). When paying by non-cash money transfer, the order is delivered only on the basis of 100% prepayment for the goods.
Payment through Privat Bank in cash by card or Privat 24, delivery of the order is carried out only on the basis of 100% prepayment for the goods.
When placing an order with the following non-cash payment, you must provide the following information:
Full legal name of the enterprise / organization of the customer (indicating the form of ownership), or full name payer;
Contact person (recipient), his contacts;
USREOU code of the enterprise / organization;
VAT payer's certificate number (if any);
Complete and accurate delivery address of the order.
The manager generates an invoice and sends it to the customer via Viber or e-mail. The invoice is valid for payment within 3 days from the date of issuance to the customer. If the invoice is paid later than this period, we strongly recommend that you contact the manager before payment to clarify the actual availability of goods in stock and re-put it in reserve. After receiving the payment on the current account, our manager contacts the customer to clarify the details and delivery times.
When replenishing our payment card through Privatbank, you need to specify the bank's cashier only the card number to replenish and the amount of the order. The card number is reported by the manager of the online store. The commission is 1% of the amount of payment when making a payment through the cash desk of Privatbank or without a fee when making a payment through the payment terminal of Privatbank.